SAP Sales Cloud Review
We are using SAP Sales cloud for managing our customer data and prospecting, It has been a great tool with no. of features which are …
Overview
What is SAP Sales Cloud?
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.
Recent Reviews
How SAP Sales Cloud Differs From Its Competitors
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Popular Features
- Opportunity management (95)8.686%
- Customer data management / contact management (99)8.383%
- Workflow management (99)8.282%
- Contract management (94)7.373%
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What is SAP Sales Cloud?
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.
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What is SAP Sales Cloud?
SAP Sales Cloud is a sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, organizations can connect and optimize sales processes.
Connect data and sales processes:
Unite data, processes, and people to deliver sales engagements that drive revenue and customer loyalty
Leverage insight to accelerate sales:
Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business
Adapt and capture new opportunities:
Provide the flexibility to overcome challenges and unique requirements as they shift with new market opportunities
Connect data and sales processes:
Unite data, processes, and people to deliver sales engagements that drive revenue and customer loyalty
Leverage insight to accelerate sales:
Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business
Adapt and capture new opportunities:
Provide the flexibility to overcome challenges and unique requirements as they shift with new market opportunities
SAP Sales Cloud Competitors
SAP Sales Cloud Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.
Reviewers rate Single sign-on capability highest, with a score of 9.
The most common users of SAP Sales Cloud are from Enterprises (1,001+ employees).
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Reviews and Ratings
(205)Attribute Ratings
Reviews
(1-25 of 72)Companies can't remove reviews or game the system. Here's why
February 15, 2024
SAP Sales Cloud Review
We are using SAP Sales cloud for managing our customer data and prospecting, It has been a great tool with no. of features which are useful for any team, It can be customized as per the business needs, it can be easily integrated with nay other software and tool. We can easily use it in our mobile too. It has increased the productivity of our sales team. The reports and analytics it provides help our team take better decision and it ended up increasing the revenue.
- Easy Integration
- Reports and Analytics
- Customization
- Expensive
- Not suitable for small business
- Difficult to integrate with Non SAP products
January 17, 2024
Navigating Success with SAP Sales Cloud
SAP Sales Cloud plays a vital role as a versatile Sales CRM platform,
tackling issues related to lead engagement, sales cycle optimization,
and data management. Notable features include customizable reporting,
effective lead and prospect management, and seamless integration with
various sales tools, contributing to a more streamlined and efficient
sales process.
- Enhances overall efficiency and productivity.
- Implements automated workflows for increased efficiency.
- Effectively manages large volumes of lead and potential data.
- User-Friendly Surveys
- Lightning Interface
- Easy of access on Mobile
January 05, 2024
Your new Sales shooter
SAP Sales Cloud in an organisation can help improve the ability to forecast accuracy and identify the risks and opportunities at the correct time.It increases the win rates with the help of embedded artificial intelligence or AI that provides recommendations on what tasks or interactions should be performed to increase the forecast accuracy.
- Forecast accuracy
- Increase win rates
- a CRM tool
- Manage data more efficiently
- Zero downtime upgrades
- New UX design
January 03, 2024
Tailoring Success for Every Business Need
SAP Sales Cloud has been a game-changer for us. It's like having a super organized system for all our customer info and conversations. The cool analytics help us predict sales and make smart decisions about our business. The easy-to-use interface makes managing sales a piece of cake, and it works smoothly with other systems we use. It's basically made our sales life a whole lot easier.
- Sales Forecasting and Analytics
- Efficient Sales Management
- Scalable Segmentation and Targeting
- Integration with ERP Systems
- Cost of Ownership
- Mobile App Functionality
- Customization Challenges
December 12, 2023
A Deep Dive into SAP Sales Cloud
SAP Sales Cloud helped our organization to interact with customers throughout the entire sales cycle. It provided a centralized platform for storing customer information, communication history, and preferences. It assisted in sales forecasting by analyzing historical data and trends. This helped our organization to make informed decisions about resource allocation, inventory management, and overall business planning.
- Forecasting and Planning
- Integration
- Customer Relationship Management
- Mobile Accessibility
November 14, 2023
SAP Sales Cloud: Elevating Sales Strategies to New Heights!
SAP Sales Cloud automates various aspects of the sales process, such as lead management, opportunity tracking, and quote generation. This helps sales teams save time and focus on building customer relationships. The platform provides tools for better understanding customer behavior and preferences. This helps tailor sales and marketing efforts to meet customer needs, fostering stronger relationships.
- Sales Automation
- Customer Engagement
- Sales Performance Management
- User Interface (UI) and User Experience (UX)
- Customization Flexibility
- Integration Capabilities
November 08, 2023
A complete solution for sales professionals.
We majorly use SAP sales cloud as a end to end complete Sales CRM platform. Establishing connections with leads, maintaining sales cycle data like demos given, quotation shared etc., and drawing customer insights is done via SAP sales cloud for us. We were finding it difficult to track the entire sales cycle and sales performance through an unified central platform, but with the help of SAP Sales cloud, we are now able to achieve it.
- The lead and prospect management module of SAP sales cloud is very comprehensive good.
- The ability to customize reports are very helpful and handy.
- Integration with other sales tools is holistic and seamless
- The offline syncing functionality could be greatly improved
- Accessing SAP sales cloud on mobile devices is a bit of a challenge.
- Tracking the version history is not very accurate sometimes.
November 08, 2023
SAP Sales Its promising!
SAP's sales cloud platform is incredibly beneficial for businesses due to its use of a pipeline analogy to manage tasks, detect and address potential process issues, and automate various tasks. This automation includes intelligent sales prioritization, guided selling, improved sales forecasting, and more. As a result, your company gains access to a wealth of historical data and predictive tools, enhancing the overall sales performance.
- Administration of Prospects, Quotations, and Leads.
- view all client data within the ERP system.
- Configurable Approval Workflow with management Control.
November 06, 2023
Streamline your entire Sales and marketing process effectively
Score 10 out of 10
Vetted Review
Verified User
SAP sales cloud is of tremendous use to us and we primarily use it as a Sales CRM in our organization. The main business use case for us with SAP sales cloud is the lead data and information that we are able to manage through it. Also, different sales process and stages like POC building, Quotation raising, and demo metrics can be easily tracked using SAP sales cloud. Overall, our entire sales and marketing process is streamlined and automated.
- Sales leads and target forecasting is very good with SAP sales cloud
- Sales data insights and recommendations are very much detailed and insightful
- Different default templates and guidelines for sales email campaigns is very good and helpful
- One area of concern is the many data silos that are present within SAP sales cloud
- While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
- The product is quite vast and a lot more learning material and knowledge base documents are required.
November 06, 2023
All-in-one Sales Cloud Solution!
I use SAP for the features of lead management, analytics, sales automation, and AI-powered recommendations. It helps my business by providing smooth and robust sales automation and process optimization. However, the sales forecasting and pipeline management features of SAP Sales Cloud are the most useful features to me. SAP Sales Cloud helps me to organize and optimize my whole sales system.
- It is efficient in sales forecasting and pipeline management.
- Its CRM is very comprehensive and easy to go.
- It provides nice collaboration between sales teams and customer engagement.
- I think user interface should be little clean.
- There should be more third party email integration.
- Mobile user experience of on-the-go sales representatives should be smoother.
November 02, 2023
SAP Sales Cloud: a pricey yet suitable alternative
SAP Sales Cloud is basically a CRM (customer relationship management) software equipped with forecasts based on machine learning, opportunity cost indicators and a intuitive user interface, tailored to understand your next actions.
The tool groups a pipeline with the leads in different stages, reports centered on identifying sales opportunities, in depth pages on contacts' historic activity and other communication systems (outbound calls, emails). It has useful collaboration features too.
It simplifies any sales team work, it's really good to rely less on intuition and more on data, it has this overall concept of informed decisions and structured processes over improvisation.
The tool groups a pipeline with the leads in different stages, reports centered on identifying sales opportunities, in depth pages on contacts' historic activity and other communication systems (outbound calls, emails). It has useful collaboration features too.
It simplifies any sales team work, it's really good to rely less on intuition and more on data, it has this overall concept of informed decisions and structured processes over improvisation.
- Help sales teams decide based on relevant data
- Provide a framework to guide sales teams on activities such as status updates, customer success, sales qualification, etc
- Reduce manual work by predictive analysis, that is, by understanding when a template can be helpful, updating a manager on a finished task, etc
- At least in my experience, some improvements in terms of customization could be made.
- The automation area isn't as powerful as other existing competitor tools
- That's all
November 01, 2023
Maintaining sales pipeline is much easier with SAP
We use SAP to maintain sales pipeline details. The details include information like previous interactions and discussions, package offering to potential clients. These details also helps other stakeholders in the organisation to get accurate data about the potential customers. With all the data, sales forecasting is easier. Data such as new leads, quotes shared, current stage etc are maintained. SAP makes the data much easier to organize and analyze.
- Automating repetitive processes
- Organizing the lead details in structured sales pipeline like new leads, last contact date, quotes shared etc
- Integration with other platforms has helped in saving a lot of time
- Analytical tools that helps in analyzing the data very efficiently
- Presence of a lot of analytics can sometimes confuse new users
- The interface is very heavy and it makes the platform slow to load
Today, our company uses SAP Sales Cloud to keep the entire sales process running smoothly. We have truly embraced everything that SAP Sales Cloud has to offer. Key features like tasks and notifications have completely transformed how we track our leads.
- Given management ample and useful data to work with
- Connected every aspect of the business
- Made the lead capture process more efficient
- Issues with formatting in case of uploading documents in the tool
October 25, 2023
SAP SALES CLOUD MY BEST REVIEW
It helps our organization in maintaining the data base and optimizing performance management
- Integration with other software / tools
- Performance management
- Proposal management
- it should be more user-friendly
- it lags sometimes so you need to work on its performance level
October 24, 2023
SAP Sales Cloud works really well in international sales organizations with different business lines
We loved using SAP Sales Cloud because as the names states, it is a cloud solution. You can access it everywhere, anytime, within and outside the office. This was very important because the commercial teams are the primary users, and are often travelling, visiting clients and away from a desk. We used it to store prospect information, create customer profiles, manage the sales activities, publish reports on sales activities and sales funnel, but also connect to marketing campaigns and keep track of marketing activities and response. The scope was therefore a sales tool and customer database.
- Seemless integration with marketing campaigns
- Build customer profiles with their preferences and interactions
- Keep track of leads and assign them to sales members
- Making it easier to navigate the software, some other platforms are more userfriendly and have easier to navigate interfaces
- Inclusion of artificial intelligence tools that can help provide information on leads or make suggestions for marketing campaigns
- A lot of customization is required to fit the needs of your company, you need to setup the structure of forms and fields that you wish to keep track of or make mandatory
Score 7 out of 10
Vetted Review
Verified User
SAP Sales Cloud streamlines sales by automating tasks like quote generation, order management, and pipeline monitoring. This boosts sales team efficiency, ensuring a smoother and more efficient sales process.
- Mobile Accessibility: The mobile app of SAP Sales Cloud allows users to access critical data and perform tasks while on the go. This is particularly valuable for sales representatives in the field who can update information, check leads, and manage customer interactions from their mobile devices.
- Quote-to-Cash Automation: The platform seamlessly manages the entire quote-to-cash process. It automates the creation of sales quotes, tracks orders, and ensures that the fulfillment process aligns with the customer's expectations. This reduces errors, accelerates sales cycles, and enhances customer satisfaction.
- Cost and Licensing: Pricing for SAP Sales Cloud can be high, especially for smaller businesses. More flexible and cost-effective licensing options or scaled-down versions for small businesses could help expand its user base.
- Real-time Collaboration: Enhanced real-time collaboration features could be valuable for teams working together on sales deals, enabling smoother communication and collaboration within the platform.
October 24, 2023
SAP Sales Cloud, The one and only
I use SAP Sales Cloud to track the leads and manage the leads where in there is a scope of opportunity. One of our team which works on Proposals helps them to track the status of proposals. It also helps us to keep a track of performance, and to analyse the data
- management
- keeping track
- Integration with other tools/softwares
October 23, 2023
SAP Sales Cloud a right fit for large scale business
We at Rapidops are using SAP CX package for one of our associate business verticals, SAP has helped us with our marketing and e-commerce needs. The other vertical in which SAP CX has helped us is with customer service and other related areas of sales cloud functions. It has intended to assist our organization in improving our sales processes and outcomes while delivering a unified and consistent customer experience across a variety of touchpoints.
- Sales Automation Journeys
- Deal and Opportunity Management
- Customer Experience Engagement
- Integrations with CMS
- Integration with Products like Experro
- Headless CMS and robust campaign management
- VAT Reporting and Integrations with Payment gateways like Stripe
October 23, 2023
SAP Sales Cloud Review
We use SAP Sales Cloud to streamline and optimize sales processes. It helps with lead management, opportunity tracking, and collaboration among team members. The platform addresses inefficiencies in sales processes, provides real-time visibility, ensures accurate data and reporting, and fosters better collaboration. Integrated with ERP systems, its scope covers the entire sales lifecycle, from lead generation to deal closure.
- Lead Scoring and Management
- Opportunity Pipeline Visualization
- Workflow Automation
- User Interface Complexity
- Customization Challenges
- Integration Flexibility
October 23, 2023
SAP Sales Cloud — Improve your forecasting capabilities now!
At my company, we utilize SAP Sales Cloud to help improve the accuracy of our forecast models. SAP Sales Cloud is very useful for identifying potential risks and opportunities, especially when we work with a large array of clients, and are constantly on boarding new clients and mediums for sales. The artificial intelligence features of SAP Sales Cloud are extremely helpful in predicting our forecasts.
- SAP Sales Cloud is particularly useful for improving forecast accuracy.
- SAP Sales Cloud provides recommendations for optimization based on their AI features and the feedback of users.
- SAP Sales Cloud offers an individual yet unified view of each customer.
- Some may find the interface a bit outdated.
October 23, 2023
Sap sales cloud, if you don't have it in your company, get it soon, you won't regret it
At our company, SAP Sales Cloud has been a solution that has revolutionized the way in which service management is developed. We have been able to provide a more efficient and faster service, achieving organizational goals and offering guarantees for a more consolidated future.The product addresses the development of actions focused on low-code and no-code. We have been able to bring greater efficiency to our clients as a result of new AI technologies. and faster service, achieving organizational goals and offering guarantees for a more consolidated future.
- Sensational sales experience
- Customer-focused engagement
- Improving analytical functions
- Providing more options in the cloud.
October 20, 2023
SAP Sales Cloud Review
SAP Sales Cloud is a CRM solution designed to help organizations manage their sales processes and enhance customer engagement. We have used it for Sales Process Optimization: used to streamline the entire sales process, from lead generation to order management. Sales teams uses it to track leads, opportunities, and customer interactions, ensuring that sales processes are efficient and well-organized.
- track leads
- track opportunities
- track interactions
- User Interface and User Experience
- Integration Capabilities
- Mobile Accessibility
October 20, 2023
A great was to implement account based selling
The main challenge was to accurately forecast the sales as there was no intelligence in pipeline management.
Even after heavily investing time on manual data entries, predicting the revenue was largely a guessing game.
I started using SAP sales cloud for better visibility of all leads and the actions taken by my team on the same to move it ahead. Also, built in tools helped me in forecast in a better way by looking through several stages of deals.
Even after heavily investing time on manual data entries, predicting the revenue was largely a guessing game.
I started using SAP sales cloud for better visibility of all leads and the actions taken by my team on the same to move it ahead. Also, built in tools helped me in forecast in a better way by looking through several stages of deals.
- Guided selling helped ramping up execs faster.
- Detailed analysis on pipeline helped with forecasting
- Configurable analytics made it easy to quickly make sense of tons of data in the CRM
- There is a significant learning curve for new users. Things could have been a little more intuitive.
- Overview over sales campaigns is not holistic
- Integration opportunities are limited with existing tools or takes a lot of time
October 20, 2023
"Simplifying Efficiency" SAP SALES CLOUD
We use SAP in our company for sales, operations, purchasing and accounting. We wanted to reduce customer dissatisfaction after the purchase of our
products, avoid legal issues and get more sales with the same clients.SAP CRM is well suited to take care of an enterprise organizations ticketing and incident management system.
- It works on a framework which is well versed and simplified.
- Interaction center and Service modules helps customer/employee services effectively by identifying all the history and searching knowledge base.
- Not enough support sites for SAP CRM 7. Hard to get answers to technical issues
- Mobile and Reporting capabilities
October 20, 2023
Amazing
Score 8 out of 10
Vetted Review
Verified User
I have used SAP Sales Cloud as a regular CRM in my office the company had opted for this solution because it is very user friendly and easy to use also being amazingly detailed .
It is highly equipped with several features to meet the requirements in a modern marketing world.
It is highly equipped with several features to meet the requirements in a modern marketing world.
- Effective AI Algorithm for Insights
- Recommendations
- Faster UI
- Integration fails sometimes and have import problems
- The applications often stucks
- several glitches in the platforms.